Support & Coaching||Raise||Increase value
Improve your productivity
Boost the satisfaction of your teams
Accelerate your revenue growth
Chatbot Fabric & you.
- Messaging (Facebook Messenger, Slack, Microsoft Teams, Symphony,…)
- ITSM (Servicenow, EasyVista)
- Augmented reality (ARCore)
- APIs Rest
Assist and empower your users
Chabot Fabric allows you to create chatbots which effectively support your customers.
Furnished with advanced conversational capabilities, chatbots created via the platform are capable of qualifying user requests, establishing a diagnosis and resolving level 1 incidents at any time, making it possible to reduce the volume of requests processed by IT teams.
Connected to the information system and in particular to your incident management tools such as ServiceNow or EasyVista, chatbot actions can be integrated into your ITIL resolution processes while respecting the transparency and traceability issues required.
Enhance your internal communication procedures
With Chatbot Fabric, reinforce internal communication during IT events such as major incidents or planified outlaged, or even simply to answer to the users requests.
Integrated to your ITSM tools, chatbots will be able to return relevant information to your teams in a timely manner, particularly in the context of notification procedures.
AI Ops supporting your teams
Create chatbots powered by conversational intelligence and capable of performing a large number of complex, repetitive and sophisticated processes with precision and speed.
These "virtual doubles" allow you to emulate and supplement the action of your teams by refocusing them on activities with higher added value, and by providing them with assistance in request processing.
Advanced conversational abilities
- Bilingual NLU
- Managing the Conversational Context
- Managing different topics in the same conversation
- Management of different conversational formats
Recognition of visuel content
- Information extraction (text, image)
- Document type detection
- Drag & Drop chatbot design
- Modular components
- Integrated knowledge base
- Advanced features for the most tech savvy
Create your first chatbot.
Why use a chatbot?
Why should i go for the Chatbot Fabric solution?
No one other than you can best identify your needs. It’s important that you keep your hand from the conception to the production of your chatbots.
In addition, over time and as your needs evolve, you would like to adapt their use by making adjustments quickly.