Chatbot Fabric
Chatbot Fabric is the innovative chatbot creation and management platform that helps you transform your business at scale.
Coach||Empower||Value
Coach
||Empower
||Value
It Integration.
Chatbot Fabric offers easy connectivity to your different applications:
- Messaging (Facebook Messenger, Slack, Microsoft Teams, Symphony,…)
- ITSM (Servicenow, EasyVista)
- Augmented Reality (ARCore)
- Rest APIs
Use cases
Service Management
In line with industry standards such as ITIL and COBIT. Chatbot Fabric allows you to derive greater strategic value from your IT operations along different lines.
Support and promote users autonomy
Chatbot Fabric allows you to create chatbots that can effectively support your users.
Using advanced conversational capabilities, the chatbots are able to qualify the various user enquiries, to establish a diagnosis and to resolve fisrt level support requests, contributing to relief your IT teams.
Connected to the Information System and to your incident management tools such as ServiceNow, the chatbots can be integrated into your ITIL resolution processes.
Enhance your internal communication procedures
With Chatbot Fabric, strengthen your internal communication during IT events such as during major incidents or planned outages, or simply respond to your users' requests for information on their current status.
Integrated with your ITSM tools, chatbots can deliver relevant information to your teams at the right time, particularly in the context of notification procedures.
AIOps
Gain Operational Efficiency
Gain Operational Efficiency
Our solution allows you to create chatbots powered by conversational intelligence and able to execute a large number of complex, repetitive processes with precision and speed.
These "virtual doubles" allow you to complete the actions of your teams by providing them high value-added assistance to facilitate their daily work.
Features
Advanced conversational skills
- Bilingual NLU
- Management of conversational contexts
- Management of multiple topics discussions
- Management of different conversational input formats
Visual content recognition
- Information extraction (text, image)
- Document type detection
User-friendly interface
- Drag & Drop chatbot design
- Modular components
- Integrated knowledge base
- Advanced features for the techies
Create your first chatbot.
Why your business needs a chatbot
Why should I get Chatbot Fabric solution?
Don’t rely on agencies to create chatbots, create them yourself.
No one else is able to understand your needs better than you. It is important that you keep control of your chatbots from design to production.
In addition, over time and as your needs evolve, you will want to adapt their features by making quick adjustments.
No one else is able to understand your needs better than you. It is important that you keep control of your chatbots from design to production.
In addition, over time and as your needs evolve, you will want to adapt their features by making quick adjustments.
What makes the chatbots created via Chatbot Fabric smarter ?
The chatbots created by the platform are endowed with a real conversational intelligence and offer an immersive experience to their user and this is thanks to the various functionalities offered by the platform, such as: multi-intention detection, context management, omnichannelity (Chatbot Messenger, Slack, Teams, Skype, Alexa), multiple topics management…
What are the visual content processing features Chatbot Fabric offers?
In addition to the NLP engine, Chatbot Fabric embed an image processing or computer vision engine. This allows you to provide your conversational agents with the following additional capabilities: document validation, document type detection, document comparison, and information extraction.
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